Fees & Payment Policy

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GP Appointment Fees 

Appointment type Fee Medicare Rebate
Standard consultation (15 mins) $107.00* $41.40
Long consultation / New Patient (30 mins) $205.00* $80.10

*Consultations on Saturday, Sunday, after hours or on a Public Holiday will incur a higher fee.

In addition to the consultation fee, further costs may be incurred through procedures, immunisations, medications, investigations, treatments or specialist consultations.

We are sympathetic to patients who are experiencing financial difficulty – please discuss this with your doctor.

Scripts & Referrals

There may be a $28 fee for prescriptions, referrals & other administrative services provided without an appointment. 

Telehealth Consultations

Telephone & video consultations are available to existing patients and can be booked online. Our standard fees apply.

Please note that patients are not eligible for a Medicare rebate for telehealth consultations if they have not attended a face-to-face consultation with a doctor at the practice in the past 12 months.

Mental health reviews & chronic disease management plans can also be provided via telehealth. Standard fees apply.

You will be asked to provide credit card details as part of the booking process and will be charged after your appointment. 

Practice Nurse Fees

Some appointments with the Practice Nurse will incur an out-of-pocket fee. Please check with reception when booking your appointment.

Payments

We ask that all accounts be paid on the day of service. We accept Visa, Mastercard & EFTPOS. We do not accept American Express or Diners Club.

We are also able to take credit card payments over the phone or via our online system, AutoMed. Following your telehealth consultation or if you have an outstanding invoice, AutoMed will send you a SMS with a link. You can view & pay the invoice by clicking the link & following the prompts.

Once your account has been paid, we can submit your Medicare claim on your behalf. You should receive your Medicare rebate in your bank account within 24 hours.

Late Cancellation & Non-Attendance Fees

If you are unable to attend an appointment, we ask that you give us at least 24 hours notice where possible as there is often a high demand for appointments.

Our practice understands there are sometimes extenuating circumstances resulting in the failure to attend an appointment. However, cancelling an appointment without adequate notice or failing to attend an appointment may incur a $50 fee at the doctor’s discretion.